November 18, 2019, 01:52:24 PM

Author Topic: Password reset  (Read 2161 times)

ZR

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Password reset
« on: January 20, 2015, 02:30:34 AM »
I've reset my password a couple of times using the "Forgot Password?" feature and the link provided but I am still receiving "Login Error invalid login credentials". How long does it take for the password to sync from the time you've created a new one?

ZR

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Re: Password reset
« Reply #1 on: January 20, 2015, 02:38:32 AM »
I think that I might have answered my own question - the user name is case sensitive. Also, now that I've logged in none of my previously defined data is present (squat, bench, etc).

Robert Frederick

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Re: Password reset
« Reply #2 on: January 20, 2015, 11:38:50 AM »
Yeah, it's case sensitive and it also strips out non-standard characters. So if you use things other than letters and numbers (which some people do) you should try recovery without those symbols.

If you've backed up your data you can use the restore function.

ZR

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Re: Password reset
« Reply #3 on: January 20, 2015, 06:53:57 PM »
Thanks, I didn't have any funky characters in my user name. I was just using them in lower case instead of upper. Great app, very well done!

Robert Frederick

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Re: Password reset
« Reply #4 on: January 21, 2015, 03:18:05 PM »
Thanks man.  ;)