November 15, 2019, 08:04:52 AM

Author Topic: Stability issues  (Read 3269 times)

Shawn_M

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Stability issues
« on: December 06, 2014, 03:42:23 AM »
Just updated to iOS 8.1.1

Program opened fine a few time, but showed me w1D1 again instead of w2d1 (advanced intermediate). Closed the app and reopened, and now it's crashing every time I'm trying to open it right after Boris's face and before the menu loads. I've closed/reopened repeatedly, force-closed, and reinstalled the app and still having the same issue.

Any insight?
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Robert Frederick

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Re: Stability issues
« Reply #1 on: December 06, 2014, 04:36:08 AM »
An app update (1.0.1) just came out. Are you using this version? It has some stability fixes.

Shawn_M

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Re: Stability issues
« Reply #2 on: December 06, 2014, 05:59:35 AM »
Yessir, updated when it came out. And part of troubleshooting tonight was reinstalling from App Store.
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Shawn_M

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Re: Stability issues
« Reply #3 on: December 06, 2014, 06:03:39 AM »
When I'm near a desktop, I'll replicate the issue and try to pull the crash log for you
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Robert Frederick

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Re: Stability issues
« Reply #4 on: December 06, 2014, 02:08:21 PM »
Strange. My logs are showing 100% of users as crash-free.

Shawn_M

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Re: Stability issues
« Reply #5 on: December 06, 2014, 08:15:37 PM »
I've synced and grabbed the most recent crash dump from the itunes folder, it's pasted here
http://pastebin.com/N3ng8766

The top chunk is:
Thread 0 name:  Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0   libsystem_kernel.dylib              0x2fa9b298 0x2fa87000 + 82584
1   Sheiko                              0x0028b074 0x8c000 + 2093172
2   libsystem_platform.dylib            0x2fb160a0 0x2fb12000 + 16544
3   libsystem_pthread.dylib             0x2fb1bd0e 0x2fb18000 + 15630
4   libsystem_c.dylib                   0x2fa3b934 0x2f9f2000 + 301364
5   libc++abi.dylib                     0x2ec48bb8 0x2ec48000 + 3000
6   libc++abi.dylib                     0x2ec6266a 0x2ec48000 + 108138
7   libobjc.A.dylib                     0x2f43af0e 0x2f434000 + 28430
8   libc++abi.dylib                     0x2ec5fdec 0x2ec48000 + 97772
9   libc++abi.dylib                     0x2ec5f8b4 0x2ec48000 + 96436
10  libobjc.A.dylib                     0x2f43adba 0x2f434000 + 28090
11  CoreFoundation                      0x21ad9bc8 0x21ac0000 + 105416
12  CoreFoundation                      0x21ad993e 0x21ac0000 + 104766
13  GraphicsServices                    0x28eb904c 0x28eb0000 + 36940
14  UIKit                               0x250cf6ec 0x25061000 + 452332
15  Sheiko                              0x00093a32 0x8c000 + 31282
16  libdyld.dylib                       0x2f9d6aac 0x2f9d5000 + 6828
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Robert Frederick

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Re: Stability issues
« Reply #6 on: December 07, 2014, 03:42:35 AM »
Can you email it to me so I can symbolicate it?

Shawn_M

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Re: Stability issues
« Reply #7 on: December 11, 2014, 07:44:12 PM »
Sorry to not get back on this one!

I reinstalled again and didn't import my backed up data, just "next next next set" through the first few sessions until I caught back up. I'm now up and running.

Only glitch I noticed was having to manually advance from Week 1 to Week 2, but it just switched over to W3 without issue.
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